Good place to rent the car. I am giving only 4 stars because of the inconvenience while returning the car and sometimes staff takes more time to process the request ..
This was in an ideal location for us. Close enough to our lodging that we could walk to the office and easy access to the non-toll road out of Sydney so we didn't need to pay for the toll add-on. The staff were nice. However our car's tire pressure light was on and no one on staff could fix it. We looked at the tires and they all looked ok, so we decided to keep the car, but it was a concern for awhile. About 5 days into our 11 day rental, without luggage in the trunk, we noticed a strange rattle and took a look at the spare tire. It was loose and flat. We figured that a previous renter had a flat tire and that's why the tire pressure gauge was on. Apparently the tire was fixed, but not the tire pressure gauge or, more importantly the spare. Had we needed a spare we would have been out of luck. This is something that should have been taken care of before Hertz rented out the car, so we were not too happy about it. I know turn around time is important, but so is the safety of the customer. This might not be the fault of the location, because apparently they do not service the cars on property, but it stills reflected poorly on Hertz.
Hertz is my go to place for car rental in Australia. Best rates. Best cars. Would really recommend this.
Very helpful in explaining not just the car rental procedure, but as well the traffic regulation for a traveler like me. Make sure to come early in the morning to pick your car to avoid long waiting line.
I had a great experience here. I got a really nice almost unused car. The staff were really helpful and I felt very welcome. They even called me up to advise I'd left a bag in the car. This hasn't always been my experience at the Pyrmont office, but it has certainly gotten so much better over the last year
Hertz Car Rental Pyrmont is an Australian Car Rental based in Sydney, New South Wales. Hertz Car Rental Pyrmont is located at 10/209 Harris St, Sydney NSW 2009, Australia.
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