I've never had a bad experience here... yes they do sometimes try to sell you products but they're not overly pushy about it..
Inflexible business. I advised I would be a maximum of 8 minutes late after some confusion with the text confirmation. I was advised the courtesy text confirmationpolicy would have been advised to me at the time of booking (it wasnt - I booked over the phone) and, despite also not being advised of the cancellation fee at the time of booking, half the treatment value was deducted from my card. I was unable to attend another appointment as they were too busy to reschedule me any other time today - clearly not short of any customers - so the enforcement of the cancellation policy in these circumstances felt very harsh. This was supposed to be a gift from my mother but I ended up paying a cancellation fee instead and wont return as I dont feel it is a peaceful haven for me to unwind when it is run by rigid policy and the bottom line.
Beautiful spa, professional, friendly lively products and personalised. Thank you ladies :)
Nice ambiance. Staff are very friendly. Was a disappointed with my massage asked for firm and received the opposite. In saying that I would recommend a visit.
I love having facials and massages here. There is a room to relax and have tea in prior to treatments. The decor is calm and beautiful. the treatments, a little more expensive than elsewhere, are however worth it. Its a whole experience.
endota spa Crows Nest is an Australian Spa based in Sydney, New South Wales. endota spa Crows Nest is located at 38 Willoughby Rd, Sydney NSW 2065, Australia.
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